4 Posts
0
187
January 12th, 2022 22:00
x15 R1, Windows 11, Touchpad light not working
I purchased an Alienware x15 R1 this week and the Touchpad lighting is not working from day 1.
Few quick checks made:
- Searched for Touchpad light changing option in Alienware Command Center. Couldn't find that in AWCC.
- Updated BIOS.
Couldn't make it work. It is not recognized by AWCC as well.
Please help me with this issue.
Thanks in advance.
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blackheart4
4 Posts
0
January 13th, 2022 09:00
The touchpad is working well. Only the lighting is not working. I couldn't find a way to enable it through AWCC as it is not being recognized.
The ePSA Diagnostics got passed twice (The initial quick one and advanced test). I didn't find any options to test my touchpad. Does it have a separate option for touchpad like it has for cables, PCI-E bus, LCD/Display, Audio, Keyboard, Memory, and etc.?
I am pretty sure that the PC is updated from what Alienware Update and SupportAssist says. I have also reinstalled AWCC. But no luck yet. I couldn't find an option to enable the Touchpad lighting in BIOS (which was mentioned in former Alienware Laptop version touchpad lighting issue thread).
Touchpad is working like a charm but no luck with the lighting.
Wing_It
1 Message
0
March 9th, 2022 21:00
I can't see the solution. It just says "this widget could not be displayed". Can someone please explain what the solution is in text. Thanks!