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9 Posts

176

December 13th, 2023 18:16

x17 R1, AWCC install problem, AWCC_CORE

I had this issue for a very long time, before i fix the problem but now after ask for update it happened again.

I open alienware command center, ask for update then i update but nothing change still cannot use the software because features on the app keep spinning / loading. so i uninstall the app using revo.

Downloaded the new AWCC app, restart and install, stuck at AWCC_CORE then installation canceled

my suspect on this app that make it error, like previous version i had to terminate elcsetup.exe to make it not error or canceled but this time there is no elcsetup.exe running

Dear Dell, can You just make Application work for this time!! i had a couple issue with your software like SupportAssist that cannot run! i had to remove or rename UpdateService folder then start a service "Alienware Client Management Service" 

Please fix this, its been so long so many customer got this problem 

  • Filename : "Alienware-Command-Center-Application_5WNTG_WIN_5.5.52.0_A00"
  • Checksum : "17345de9acdb2803ac6e3639db1362675be9c051f05d9f79257e28c479913ae2"
  • OS Name : Windows 10 Pro
  • Version : 22H2
  • OS Build : 19045.3693

1 Rookie

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9 Posts

December 15th, 2023 07:35

Here is the installation log

https://pastebin.com/XtrPtxdv

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