Unsolved
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9 Posts
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176
December 13th, 2023 18:16
x17 R1, AWCC install problem, AWCC_CORE
I had this issue for a very long time, before i fix the problem but now after ask for update it happened again.
I open alienware command center, ask for update then i update but nothing change still cannot use the software because features on the app keep spinning / loading. so i uninstall the app using revo.
Downloaded the new AWCC app, restart and install, stuck at AWCC_CORE then installation canceled

my suspect on this app that make it error, like previous version i had to terminate elcsetup.exe to make it not error or canceled but this time there is no elcsetup.exe running


Dear Dell, can You just make Application work for this time!! i had a couple issue with your software like SupportAssist that cannot run! i had to remove or rename UpdateService folder then start a service "Alienware Client Management Service"
Please fix this, its been so long so many customer got this problem
- Filename : "Alienware-Command-Center-Application_5WNTG_WIN_5.5.52.0_A00"
- Checksum : "17345de9acdb2803ac6e3639db1362675be9c051f05d9f79257e28c479913ae2"
- OS Name : Windows 10 Pro
- Version : 22H2
- OS Build : 19045.3693



glasstitanium
1 Rookie
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9 Posts
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December 15th, 2023 07:35
Here is the installation log
https://pastebin.com/XtrPtxdv