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January 11th, 2026 23:48
x17 R1, backlight and connection problem
The laptop's backlight and power button illumination are not working, and the "Connect Now" function in Command Center is also not working, despite multiple clean wipes and reinstallations. My product tag is (Service Tag Removed). Please help.
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mattyb3
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January 12th, 2026 05:10
Hello, I have removed your Service Tag from your post as this is private information and should not be shared in public.
BONES34
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January 12th, 2026 21:44
@ mattyb3 x1Which AWCC version should I use? Help me quickly, please.
mattyb3
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1.7K Posts
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January 12th, 2026 23:58
The current version for your system is listed here.
https://www.dell.com/support/product-details/en-us/product/alienware-x17-r1-laptop/drivers
BONES34
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January 16th, 2026 11:43
@ mattyb3 I didn't know, I requested a different version because you had provided the wrong one.
(edited)