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May 30th, 2023 09:00
x17 R1, cannot find driver
When I look in Device Manager, I find an USB Controller with a bad driver. I have run SupportAssist to check on the driver - nothing shown. I have Googled the Hardware IDs and have found nothing. "PCI\VEN_8086&DEV_463E&SUBSYS_11112222&REV_02"
Can someone help me find the Windows 10 64-bit driver to this device?
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filbert
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1.8K Posts
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May 30th, 2023 09:00
1. That is an Intel device, maybe Thunderbolt
2. How do you know that it is a "bad driver"?
3. Some context is needed.
What model laptop is this?
Did this problem occur recently?
Did you recently install Windows again?
4. Go to the Dell Support site, look for drivers, and at the very least install the Chipset driver and Intel Management Engine Interface or Software and then reboot. Run Windows Update, including View all optional updates and then clicking Driver updates