@GSXRSquid i had the same problem as you. try downloading this version <ADMIN NOTE: Broken link has been removed from this post by Dell> then cut wifi open the app and proceed with installing until it fails and asks you to turn on the wifi so you turn it on and click "retry" then it will complete the installation with no problems .
That didn't work. I have uninstalled it and installed it a dozen times and different versions. I have an installer that will completely remove it. I tried it the way you said and it went through and never asked for internet. It said the installation was complete. It does not show up in my programs and nothing on desktop. I can't control keyboard lighting. I am open to suggestions.
I was desperate and followed all of the directions Dell gave me. I followed them over and over. Because the program would not delete completely I used REVO uninstaller, deleted everything per Dell, and it still would not install. It said it was installed but did not show up in the application listing and no Icon on either the desktop or taskbar. So I used the recovery function and did a complete reinstall of windows. I then installed The support assist launcher and ran it. It gave me a list of updated for drivers and APPS. I did NOT update any driver, which I had previously. I left all original drivers intact. I then downloaded the command center. This time it installed flawlessly and is running. IF you have been having the same problem I hope this works for you. Leave a comment if it does.
Chino de Oro
9 Legend
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8.3K Posts
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January 4th, 2024 07:08
How to uninstall and reinstall the Alienware Command Center https://www.dell.com/support/kbdoc/en-us/000178439/how-to-remove-and-reinstall-the-alienware-command-center
GSXRSquid
1 Rookie
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22 Posts
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January 4th, 2024 15:08
@Chino de Oro It doesn't work. I keep getting an error message that the wizard is interrupted before it can complete. I have tried repeatedly.
blodzaa
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1 Message
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January 11th, 2024 03:08
@GSXRSquid i had the same problem as you. try downloading this version <ADMIN NOTE: Broken link has been removed from this post by Dell> then cut wifi open the app and proceed with installing until it fails and asks you to turn on the wifi so you turn it on and click "retry" then it will complete the installation with no problems .
that worked for me .
(edited)
GSXRSquid
1 Rookie
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22 Posts
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February 21st, 2024 14:18
That didn't work. I have uninstalled it and installed it a dozen times and different versions. I have an installer that will completely remove it. I tried it the way you said and it went through and never asked for internet. It said the installation was complete. It does not show up in my programs and nothing on desktop. I can't control keyboard lighting. I am open to suggestions.
(edited)
GSXRSquid
1 Rookie
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22 Posts
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February 23rd, 2024 17:23
I was desperate and followed all of the directions Dell gave me. I followed them over and over. Because the program would not delete completely I used REVO uninstaller, deleted everything per Dell, and it still would not install. It said it was installed but did not show up in the application listing and no Icon on either the desktop or taskbar. So I used the recovery function and did a complete reinstall of windows. I then installed The support assist launcher and ran it. It gave me a list of updated for drivers and APPS. I did NOT update any driver, which I had previously. I left all original drivers intact. I then downloaded the command center. This time it installed flawlessly and is running. IF you have been having the same problem I hope this works for you. Leave a comment if it does.
(edited)