UNSOLVED

AMIT_SAMRIT

updated

5 years ago

0

872

January 24th, 2022 06:00

PowerMax 2000 vRO Plugin error.

Hi All,

On Friday (22/01/2022) we lost the communication with storage over DEV vRO via powermax plugin. However same has been restored after re-configuration of plugin.

Requesting your help to provide the cause behind it. 

Let me know if you need any logs/information which would help in your investigation.

Thank You!

 

  • zongy

    2 Posts

    779

    0

    Posted January 25th, 2022 00:00

    Hi Amit,

    Could you upload vRO log bundles for investigation?

    Thanks!

  • 763

    0

    Posted January 25th, 2022 07:00

    Hi Zongy,

    Can you please let me know how to share the vRO logs with you?

    Thank You!

     

  • zongy

    2 Posts

    755

    0

    Posted January 26th, 2022 00:00

    Hi Amit,

    Could you file a ticket in PIEEE and attach the logs?

  • 737

    0

    Posted January 26th, 2022 09:00

    Hi Zongy,

    I have raise PIEEE-581, please have a look.

    Thank You!