4 Posts
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1515
December 7th, 2020 11:00
Avamar 19.1: 500 server internal error
Good morning,
We recently updated our Avamar from v7.5 to v19.1. When I try to use the Avamar Administrator client, it shows the old version. I'm able to log on and it tells me:
Your Avamar Administrator is incompatible with the server
I click Download and Install and it tries to take me to the web gui/dtlt page to download the new version. I get this error: 500 server internal error.
I can get to the /avi page, and when I run dpnctl status I get this:
gsan status: up
MCS status: up
emt status: up
backup scheduler status: up
maintenance windows scheduler status: enabled
unattended startup status: disabled
avinstaller status: up
connectemc status: down
ddrmaint-service status: up
I've got a ticket in with support, just wanting to see if anyone else had encountered this, or a similar issue.

