I forgot explain better, the 2 clients in cluster are in version 6. I did not uninstall , I just install the new version over the old.

Here you can see the version 6, but the cluster is still running as version 4

Hello,

You will need to uninstall older cluster client version and windows client and then upgrade to newer version of clients.

Please refer to Page 181 on this document for the procedure:

http://powerlink.emc.com/km/live1/en_US/Offering_Technical/Technical_Documentation/300-011-627.pdf?mtcs=ZXZlbnRUeXBlPUttQ2xpY2tDb250ZW50RXZlbnQsZG9jdW1lbnRJZD0wOTAxNDA2NjgwNWM3ZDAyLGRvY3VtZW50VHlwZT1wZGYsbmF2ZU5vZGU9MGIwMTQwNjY4MDVhMjg5MV9Hcmlk

Thanks

Hi Sinha

I read the PDF document.

You mean, I need to uninstall, in each of 2 servers that belongs at cluster, and then Install again and then after install, in avs\bin directory, will, appear the new version of file AvamarClusterConfiguration.exe?  Am I right?

I really this is the first time I configure a Cluster and I am concern if this change needs a Reboot 

I uninstalled the 2 server clients and I Installed again, after that I activate each one.

I go to C:\Program Files\avs\bin and see the AvamarClusterConfiguration.exe file is the same, I got the same error when I try to open. I am adding a screens. Do you have one idea what i am doing wrong?

Thats because u didnt reset the cluster configuration before the unistall process....

what you have to do now is to install the client you have at the beggining and then you have to reset the cluster configuration

then you will uninstall the clients

then you install the new client and then configure the cliuster again

so again, the issue is that you have the avamar cluster service configured with the old version

When you mean "install the client you have at the beggining..."  are you saying search a version4 Installer?

Other question, In this cases needs to be rebooted the servers?

I am only backing up a Windows File,  the only plugin installed is the Cluster, but as I understood, this plugin is installed at the same time is install the Avamar client, and when is detected the  Clsuter, it be installed additional plugin for cluster, or am I wrong?

In this case, It was installed the version 4 in each client, in consequence the Avamar Cluster version was also 4

And I have not delete the backup agent resource

I mean do you still have v4 client plugin installed on the nodes.

You need to delete the backup agent resource in order to complete the uninstall process

After uninstalling the Avamar client plugins, did you delete the backup agent resource using  the cluster administration tool

What are the client plugins currently installed on each node

If you still have the client for version 4, then install it, and then run the cluster wizard and reset the avamar cluster configuration for the groups you have configured.

then check that in the cluster manager there is no backup agent service for cluster... they have not to be there before the client upgrade....

then upgrrade the clients and then you can configure again the avamar agent cluster service as normal.

if you dont have the client anymore, i will suggest to open a ticket with support, they will basically remove the services from the cluster manager, but i am not pretty sure about the procedure

You mean this 2 services?

Backup Agent Service for Cluster Group

Backup Agent Service for XXXXXXXXX

Sorry, I had never uninstall a install in Cluster , I am not much related with Cluster scheme.  

I have completed the upgrate. The issue was, the de-Installlation was not completed well. That´s what you need to apply a batch, in order to clean the register in both clients.

This batch must to run by command line, I am adding the lines,  for someone in the future can be helpfeully,  I recommend to EMC Support upate the PDF document. I spend some days solving this issue

Open a TXT document and save the nest lines, and then SAVE as BAT

##################################################################

@Echo %ECHO% off

Set RESPONSE=NO By Default

for /f "tokens=1,*" %%i in ('sc query state^= all') do call :FindClusterServices %%i "%%j"

GOTO :EOF

====================

:FindClusterServices

  if "%1" EQU "DISPLAY_NAME:"  Set DISPLAY_NAME=%2

  if "%RESPONSE%" EQU "READY TO PROCESS" call :ProcessIt

  if "%1" NEQ "SERVICE_NAME:"  GOTO :EOF

  set SVC=%2

  Rem Remove all the QUOTES

  set SVC=%SVC:"=%

  set SVC_FIRSTPART=%SVC:~0,7%

  if /I "%SVC_FIRSTPART%" NEQ "AvAgent" GOTO :EOF

  set CLUSTERGROUPNAME=%SVC:~7%

  set/p RESPONSE="Unstall Avamar for Cluster=[%CLUSTERGROUPNAME%] (%svc%)  Y or N?"

  if /i "%RESPONSE%" EQU "Y" Set RESPONSE=READY TO PROCESS

GOTO :EOF

==========================

:ProcessIt

  set/p RESPONSE="CONFIRM Unstall Avamar agent for Cluster=[%CLUSTERGROUPNAME%] %DISPLAY_NAME%  Y or N?"

  if /i "%RESPONSE%" NEQ "Y" GOTO :EOF

  Echo OK -- Uninstalling %SVC%

  set FINDREG="HKEY_LOCAL_MACHINE\SOFTWARE\Avamar\Backup Agents for Cluster Groups"

  sc \\%COMPUTERNAME% delete "AvAgent%CLUSTERGROUPNAME%"

  reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Avamar\Backup Agents for Cluster Groups\%CLUSTERGROUPNAME%"

  for /f "tokens=1,2,*" %%i in ('reg query %FINDREG%') do Call :CheckName %%i "%%k"

  Echo Got Guid=%MYGUID%

  reg Delete %FINDREG% /v %MYGUID%

  Echo *** Please delete the Cluster resource "%DISPLAY_NAME%" Manually, using the cluster administrator ***

GOTO :EOF

===================

:CheckName

REM echo Testing %1; %2;

if %2=="%CLUSTERGROUPNAME%" Set MYGUID=%1&&echo *** FOUND GUID:%1; for %2!!!!

GOTO :EOF

-------------------------