UNSOLVED

wshah2

updated

10 years ago

W

wshah2

35 Posts

0

4911

April 13th, 2016 10:00

Completed Activities - Failed

So for the last few days I have a few backups that are failing, Under the status it says "30901."  Below I have attached a screenshot and due to privacy in my environment I have marked out some names.  Please tell me step by step on what or how I can resolve this as I have never worked with avamar before.

4-13-2016 12-23-23 PM.png

  • AshrafA2

    9 Posts

    2881

    0

    Posted April 14th, 2016 02:00

    Please provide version of your Avamar & storage info in brief.

  • ionthegeek

    2 Intern

    2049 Posts

    2881

    2

    Posted April 14th, 2016 07:00

    As brn_lewisk said in the other thread:

    Incidentally, Error 30901 is a TimeOut Start - that means the backup did not start before the backup window closed.  There could lots of reasons - you'll need to investigate a bit further.

    These backups are queued up and not getting a chance to run before their scheduled window expires. You'll have to investigate the reason for that. Backups will stay queued as long as they are missing some required resource. It could be an Avamar stream, a DD stream, a slot on a VMware Image proxy, etc.

  • wshah2

    35 Posts

    2881

    0

    Posted April 14th, 2016 07:00

    using avamar (avamar enterprise manager 7.1.2) , Vplex local which is connected to vnx 5700 (unified)

  • J_H_

    2 Intern

    498 Posts

    2881

    0

    Posted April 21st, 2016 13:00

    first thing would be to filter by server name.

    is there another job on the same server still running at the time your backup window closed?

    Example

    server VSS backup running  (may or may not be processing anything - could be hung)

    server file system backup queued

    backup window closes

    VSS backup fails

    file system backup has a failed to start

    could also be you don't have enough proxies or other resources.

    you should look at the job BEFORE it fails to see if you can figure out what it is waiting for.