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20 Posts

2020

August 1st, 2013 03:00

indexstripe header not valid - error

Hello,

I finally got and deployed Avamar VE to my test lab. It was fresh clean install as it is described in the Installation Guide (OVF option)

So

1. I deployed Avamar VE

2. Disable vCenter certificate authentication (as otherwise I would not be able to add vCenter)

3. Added VC

4. Deployed Virtual Machine Combined Proxy - and added it to Avamar

5. Now when I start Avamar Administrator I got multiple indexstripe::ispresent stripe=0.0-7 proxy=0.0-7 indexstripe header not valid errors and they ruin all the testing work

6. This could be not related but Backup test I run yesterday stuck in waiting status.

20 Posts

August 1st, 2013 05:00

endup rebulding avamar from scratch - hope would not see this error again

266 Posts

August 1st, 2013 03:00

hello angrydok

for such issues there is procedure to perform test integrity on particular stripe or rebuild it as well .

From my part of view it will be better to contact EMC support and open case with them.

thanks, regards,

Rej

20 Posts

August 1st, 2013 03:00

Since I am not a customer yet - I guess I do not have direct access to support.

Sound useless to rebuild as I just configured fresh install

What is to perform test integrity on particular stripe?

Thank you for you help!

20 Posts

August 1st, 2013 04:00

cplist --full output:

cp.20130726051137 Fri Jul 26 09:11:37 2013 valid --- --- nodes 1/1 stripes 25

Date is different as VMware time was changed.

Where/how could I get STRIPE_ID? - got it from the error log stripes 6-E reported check of failed errors

20 Posts

August 1st, 2013 04:00

Ok testinegrity/rebuild integrity gives me MSG_ERR_NOPARITY

I guess it points out that partitions where not created correctly, however it was done as a step of the pre installation task...

But I got another question then - during OVF deployment I set up 3 additional disks as user guide described, I set them into Think disks - could that be a problem?

266 Posts

August 1st, 2013 04:00

Hello angrydok,

I understand.

well give a try with this one first .

  # avmaint testintegrity --ava

then you could involve

  # avmaint rebuildstripe --ava

Do you have validated CP ? Can you give us output from the cplist

  # cplist --full

thanks, regards,

Rej

50 Posts

August 1st, 2013 04:00

If you want to troubleshoot on your own, then I'd suggest looking for clues in the following files

/data01/cur/err.log

/data01/cur/gsan.log

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