Long term storage - exporting backups from Avamar

Hi all,

New to the forum so apologies if i get this a little wrong.

I have been asked to investigate being able to export backups from Avamar to long term storage/retention without the purchase of extra devices. There is a document i found online that shows it can be done (although not supported by either the author or EMC) and also gives almost a step by step guide on how to do it. Should anyone wish to have the link i will gladly supply it.

The fundamentals of the article are as follows:

- One would have an Avamar grid in place accepting backups from clients. I have built a small Windows server and an AVE to mimic this portion of the article.

- There is a Unix server that then has an Avamar agent installed on it and is activated against the grid. Glacier is also installed on the Unix server which then in turn communicates with the long term storage. I have built a CentOS server and registered it against the AVE but have not installed Glacier. Glacier is in the document but does not necessarily affect the issues that i am experiencing as these are still the avtar commands that i cannot get working.

The idea behind this would be that the Windows server backs up to the AVE. I then use the CentOS to query and extract the backups to local storage/S3 connected storage.

I am  I have gone through the document and have tried the commands contained there in however these seem to have been for an older version of Avamar. I then ran avtar --help and was able to get a list of avtar switches that can be used with the avtar command. This command is to be run on the CentOS client.

The command i have built looks like so:

avtar --server=ave.domain.local --path=/clinets/windowsclient.domain.local --id=username@ave.domain.local/root --backups.

My understanding of the avtar command is as follows:

--server=ave.domain.local = connect to the server i would like to interigate namely the AVE.

--path=/clients/windowsclient.domain.local = path of the client that i am trying to reference the information of.

--id=username@ave.domain.local/root = the path of an administrative account that can be used to login.

--backups = what information i am trying to interrogate for the windows server.

The error being returned is:

avtar error <5003>: specified account (clients/windowsclient.domain.local) does not fall within the authorised domain (root)

avtar fatal <5308>: failed to initiate session with server

Seems to be advising that the although the login has succeeded, the action could not be completed because the account i am using at the root domain does not have access lower down. That said, i have tried creating an account at the same level as the client as well as moving the client to the same domain level as the account both to no avail.

Any assistance with this will be greatly appreciated.

Kind regards,

Bryan