51 Posts

October 25th, 2012 04:00

If you mean what is the state in EM Client Manager -> View Log -> Management Log, yes the state is pending.

First Description is that "Move Failed. Client scheduled for 24 retries. Invitation failed - Client software could not be contacted." with status code 22271. Then the next ones are just Invitation failed - Client software could not be contacted." with status code 22271.

Haven't touched to acm.properties to speed up the retry attempts yet. Any idea where I could get more detailed logging about this?

5.0 Admin Guide lists some possible reasons for this code (dropped from 6.0/6.1 AG):

- The hostname does not exist on the network

- Avamar server cannot communicate with the invited computer

- Avamar client software is not installed on the invited computer

First one makes me wonder should this work with non-pageable clients at all, second & third one should be OK if the client is online and working.

307 Posts

October 25th, 2012 04:00

Hello,

After the client move failure, what's the client state on the source grid, is it changed to pending ?

307 Posts

October 26th, 2012 05:00

Please open a Service Request with Avamar support to get this investigated

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