Unsolved
This post is more than 5 years old
27 Posts
0
4120
June 15th, 2011 06:00
NDMP backups stopped working with error code 164
I have had two NDMP backups running from an NS-480 for several months. All of a sudden, one of the backups has started erroring out. The last part of the log is:
2011-06-14 20:02:00 avndmp Info <9510>: Opening file history '/usr/local/avamar/var/judicial/filehist_pipe_17623' as pipe
2011-06-14 20:02:04 avndmp Info <9544>: Starting data transfer
2011-06-14 20:02:04 avndmp Info <0000>: NDMP Info: SnapSure file system creation succeeds
2011-06-14 20:04:47 avndmp Error <0000>: Lost pipe to avtar: Broken pipe
2011-06-14 20:04:47 avndmp Info <6651>: Process 18144 (/usr/local/avamar/bin/avtar) finished (code 164: Internal failure)
2011-06-14 20:04:47 avndmp Warning <6653>: CTL workorder "Weekday-Normal-1308096000121#0" non-zero exit status 'code 164: Internal failure'
2011-06-14 20:04:56 avndmp Error <9571>: Premature end of child
2011-06-14 20:04:56 avndmp Error <9562>: Backup for target /Judicial/ had errors.
2011-06-14 20:04:56 avndmp Info <9563>: Closing NDMP session.
2011-06-14 20:04:56 avndmp Error <9469>: Snapup of /Judicial/ aborted due to 'Error during NDMP session'.
2011-06-14 20:04:56 avndmp Info <9471>: NDMP session result: avtar returned:157 'Miscellaneous error' ndmp returned:157 'Miscellaneous error'
2011-06-14 20:04:56 avndmp Info <7232>: Final summary generated subwork 1, cancelled/aborted 1, snapview 0, exitcode 157
--------------------------------------------------------------------------------------------------------
----- END avndmp log 2011-06-14 20:05:01 EDT (1 warning, 4 errors, 0 fatal errors)
--------------------------------------------------------------------------------------------------------
Any ideas of what is wrong and what to do to correct the issues? The other NDMP on the same NS-480 is running with no errors. Accelerator is running 5.0.106-28.
DavidLJennings
27 Posts
0
June 16th, 2011 13:00
I found this in one of the other log files:
2011-06-16 16:40:30 avtar Error <5775>: Internal Error: backtree: bad response cbba528385a6a1b338c0eecc22603556180ca7e3 72654 ADD_HASH_DATA=2 serial=72654 seq=0 flags=R:N:0 kind=9 rsp=MSG_ERR_INVALID_PARAMETERS
Does that entry help?
DavidLJennings
27 Posts
0
June 17th, 2011 05:00
Apparently, a bad cache file. Deleting the p_cache file allowed the backup to complete OK.
Murrieta
1 Rookie
•
10 Posts
0
June 24th, 2011 21:00
Hi David,
I'm running into the same problem. Was that in /usr/local/avamar/var/ on the NDMP node?
Thanks,
Michael
DavidLJennings
27 Posts
0
June 26th, 2011 09:00
Yes, /usr/local/avamar/var/name_of_ndmp_instance/ where the name is the name you used when you set up the ndmp client.
Murrieta
1 Rookie
•
10 Posts
0
June 27th, 2011 00:00
Okay, thanks. Looks like that fixed my NDMP backups from a Celerra too.