Do not attempt to perform an upgrade to version 6. There are many issues and you will run into problems.
Avamar GSPS and product managemnt have declared that All Avamar upgrades regardless of version, must be performed by Certified Avamar Upgrade Engineers.
If you have any questions, please feel free to contact me.
The Avamar Upgrade guide should never be diseminated to customers or partners. Anyone attemting an upgrade using this guide will run into problems that could cause DU or DL on an avamar server.
If you send me your eamil address, I will send you Customer documentation about how to request and upgrade, and details of wha the upgrade process entails.
I am sorry, but the process for upgrading from Avamar 5.x to 6.x is not a customer managed process. The upgrade is performed by EMC specialists trained for the process of upgrading the software.
Please contact you SAM, ASR or sales rep or call support and request an upgrade of your Avamar grid. You can also contact jeffrey.cameron@emc.com and he can assist you as well. He is the technical Manager for Avamar Upgrades.
Sandeep_Sinha
307 Posts
1
January 27th, 2012 01:00
Hello,
Here is the link to Avamar 6.0 System Upgrade guide :
http://powerlink.emc.com/km/live1/en_US/Offering_Technical/Technical_Documentation/300-011-625.pdf?mtcs=ZXZlbnRUeXBlPUttQ2xpY2tDb250ZW50RXZlbnQsZG9jdW1lbnRJZD0wOTAxNDA2NjgwNWY4ZTY1LGRvY3VtZW50VHlwZT1wZGYsbmF2ZU5vZGU9MGIwMTQwNjY4MDVhMjg5MV9Hcmlk
This is an EMC Confidential document. If you are not able to access this, then please contact Local EMC Sales to get the document.
Thanks.
ottov
63 Posts
0
January 27th, 2012 03:00
Hi
thanks you for a quick answer.
I do not have access so I will need to contact sales.
Jeff_Cameron
133 Posts
1
January 27th, 2012 06:00
Very Important!
Do not attempt to perform an upgrade to version 6. There are many issues and you will run into problems.
Avamar GSPS and product managemnt have declared that All Avamar upgrades regardless of version, must be performed by Certified Avamar Upgrade Engineers.
If you have any questions, please feel free to contact me.
I am the tecnical Manager for Avamar Upgrades.
Jeff Cameron
jeffrey.cameron@emc.com
Jeff_Cameron
133 Posts
0
January 27th, 2012 06:00
Hello Sandeep.
The Avamar Upgrade guide should never be diseminated to customers or partners. Anyone attemting an upgrade using this guide will run into problems that could cause DU or DL on an avamar server.
Jeff Cameron
ottov
63 Posts
0
January 27th, 2012 09:00
Thanks for the Info. Will not attempt this ourselves.
Jeff_Cameron
133 Posts
0
January 27th, 2012 09:00
If you send me your eamil address, I will send you Customer documentation about how to request and upgrade, and details of wha the upgrade process entails.
jeffrey.cameron@emc.com
ottov
63 Posts
0
January 28th, 2012 08:00
Hi
I would like to have the details please.
My email is ovg@exello.no
Med vennlig hilsen / Best Regards,
Otto V. Gudjonsson
Senior Technical Account Manager
Exello Norge AS - Kronprinsensgate 1 - N.0251 Oslo – NORWAY
+47 24 13 08 00 - http://www.exello.com
Følg oss på Twitter: http://twitter.com/ExelloNorge
(Kopier alltid support@exello.no på tekniske henvendelser)
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Mark_Bellows
240 Posts
1
January 28th, 2012 18:00
Hello!
I am sorry, but the process for upgrading from Avamar 5.x to 6.x is not a customer managed process. The upgrade is performed by EMC specialists trained for the process of upgrading the software.
Please contact you SAM, ASR or sales rep or call support and request an upgrade of your Avamar grid. You can also contact jeffrey.cameron@emc.com and he can assist you as well. He is the technical Manager for Avamar Upgrades.
Thank you,
Mark Bellows