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2 Intern

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360 Posts

9330

November 8th, 2011 00:00

VMWare Image backup failed

Dear All,

I cannot backup sucessfully, and got code is 10007. and error message as following:

Please give me any input. Thank you


*********** /usr/local/avamar/var/MOD-1320789188410-18c4a53169154efb679256a84f4c9bd5aaa91a62-3016-vmimage.log ***********

--------------------------------------------------------------------------------------------------------
-----  START avvcbimage log 2011-11-08 07:57:35 UTC  [6.0.100-592 Linux-i686]
--------------------------------------------------------------------------------------------------------

2011-11-08 07:57:35 avvcbimage Info <5241>: Logging to /usr/local/avamar/var/MOD-1320789188410-18c4a53169154efb679256a84f4c9bd5aaa91a62-3016-vmimage.log
2011-11-08 07:57:35 avvcbimage Info <5174>: - Reading /usr/local/avamar/var/avvcbimage.cmd
2011-11-08 07:57:35 avvcbimage Info <6673>: CTL listening on port 43896
2011-11-08 07:57:35 avvcbimage Info <10684>: Setting ctl message version to 2 (from 1)
2011-11-08 07:57:35 avvcbimage Info <11979>: proxy VM DNS name is: 10.100.100.5
2011-11-08 07:57:35 avvcbimage Info <11980>: vCenter is
2011-11-08 07:57:35 avvcbimage Info <11981>: VM's host is
2011-11-08 07:57:35 avvcbimage Info <11982>: VM's primary storage location is
2011-11-08 07:57:35 avvcbimage Info <11983>: VM's vCenter ID is
2011-11-08 07:57:35 avvcbimage Info <11984>: VM's backup account on avamar02.mkt.com is /10.100.100.30/VirtualMachines/EMC_use-192.168.200.241_UBETKRSJfmOUzFekTzAL3A
2011-11-08 07:57:35 avvcbimage Info <11991>: VM does NOT have changed block detection enabled. This will increase proxy CPU and IOP consumption.
2011-11-08 07:57:35 avvcbimage Info <5174>: - Reading /usr/local/avamar/var/avvcbimage.cmd
2011-11-08 07:57:35 avvcbimage Info <7084>: target[0]=[SAN2] EMC use-192.168.200.241/EMC use-192.168.200.241.vmdk
2011-11-08 07:57:35 avvcbimage Info <12001>: VixDiskLib: config options: libdir '/usr/lib/vmware', tmpDir '/tmp/vmware-root'.

2011-11-08 07:57:36 avvcbimage Info <12001>: VixDiskLib: Advanced transport plugin was successfully loaded into vixDiskLib. Accelerated transport modes available.

2011-11-08 07:57:36 avvcbimage Info <12001>: VixDiskLib: Enabling advanced transport modes.

2011-11-08 07:57:36 avvcbimage Info <12001>: VMware VixDiskLib (1.2) Release build-323406

2011-11-08 07:57:36 avvcbimage Info <12001>: Using system libcrypto, version 90809F

2011-11-08 07:57:36 avvcbimage Error <9770>: VixDiskLib_Connect(host: account: dc:&dsName: vmxpath: port:0vmmoref:) returned (1) Unknown error
2011-11-08 07:57:36 avvcbimage Info <9773>: Final summary, cancelled/aborted 0, snapview 1, exitcode 0

--------------------------------------------------------------------------------------------------------
----- END avvcbimage log 2011-11-08 07:57:41 UTC  (0 warnings, 1 error, 0 fatal errors)
--------------------------------------------------------------------------------------------------------

*********** /usr/local/avamar/var/MOD-1320789188410-18c4a53169154efb679256a84f4c9bd5aaa91a62-3016-vmimage.alg ***********

--------------------------------------------------------------------------------------------------------
-----  START MOD-1320789188410 log 2011-11-08 07:57:35 UTC  [6.0.100-592 Linux-i686]
--------------------------------------------------------------------------------------------------------

2011-11-08 07:57:35 MOD-1320789188410 Info <0000>: Workorder : MOD-1320789188410
2011-11-08 07:57:35 MOD-1320789188410 Info <0000>: Plugin ID : 3016-vmimage
2011-11-08 07:57:35 MOD-1320789188410 Info <0000>: bindir    : /usr/local/avamar/bin
2011-11-08 07:57:35 MOD-1320789188410 Info <0000>: vardir    : /usr/local/avamar/var
2011-11-08 07:57:35 MOD-1320789188410 Info <0000>: Initiator :
2011-11-08 07:57:35 MOD-1320789188410 Info <0000>: Order      :

[SAN2] EMC use-192.168.200.241/EMC use-192.168.200.241.vmdk


























2011-11-08 07:57:35 MOD-1320789188410 Info <0000>: Executable : /usr/local/avamar/bin/avvcbimage
2011-11-08 07:57:35 MOD-1320789188410 Info <0000>: Args       : avvcbimage --sysdir="/usr/local/avamar/etc" --bindir="/usr/local/avamar/bin" --vardir="/usr/local/avamar/var" --ctlcallport="53310" --ctlinterface="3016-vmimage-MOD-1320789188410" --logfile="/usr/local/avamar/var/MOD-1320789188410-18c4a53169154efb679256a84f4c9bd5aaa91a62-3016-vmimage.log"




2011-11-08 07:57:41 MOD-1320789188410 Info <12001>:

50 Posts

November 9th, 2011 08:00

Hi Dennis,

Was this a scheduled backup or manual? If scheduled...did you try to run a manual backup ?

- sanjay

2 Intern

 • 

360 Posts

November 9th, 2011 23:00

I checked the support matrix. It cannot find  vCenter 5 in the list.

Dennis

49 Posts

November 10th, 2011 04:00

I was told by our EMC technical consultant that Vcenter 5 is supported.

Ahmed Jalal

TekSystems

Contractor to Marathon Oil Company

Enterprise Infrastructure - Core

5555 San Felipe, Houston, TX. 77056

O: 713-296-2118

C: 713-553-0198

ajalal@marathonoil.com

19 Posts

November 20th, 2012 15:00

There is another post that looks to have a solution to this issue.  I am also having these issues and found that all my failed VM's within vCenter are reporting no disk size.  Here is the link to the other post.

https://community.emc.com/thread/145249?start=0&tstart=0

2 Intern

 • 

498 Posts

November 20th, 2012 16:00

My 2cents

frist for the client choose change block tracking.  your log shows you do not have this check for this client.

second, verify there are no bad shadows of that server haning around.

I have had a few backups fail, and when I ask the vm guy to look, he has found some bad shadow that needed to be deleted.

 

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