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July 10th, 2015 09:00

Windows 2012 R2 Cluster Node

We are encountering a consistent problem with backing up our cluster nodes.  This is the cluster node itself, not the cluster role.


The problem is re-occurring and we cannot figure out what triggers it, but its happening on multiple clusters.


Symptoms:

  • You have a Windows Server 2012/2012R2 host cluster
  • One of the node is trying to join the cluster service but is failing

Cause:

  • Getting below warnings and errors in cluster log
    • WARN  [DCM] Failed to delete csv share CSV$ status 2310
    • ERR   mscs::MappingManager::DoWeNeedToRename: ERROR_ACCESS_DENIED(5)' because of 'FindFirstFile'
  • If there is an access problem to the C:\ClusterStorage location, or if the CSV$ hare cannot be created, the Cluster service will not start correctly.
  • Avamar backup was taking handle on the folder C:\ClusterStorage

Resolution:

  • Stopped the Avamar backup service and started the cluster service.
  • ClusSvc has Full Control permissions over "C:\ClusterStorage" folder.
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