Hello

Those session timeouts should only affect the upload. Once the firmware update starts it should not be reliant on your session. If it is taking a long time to upload the update then I suggest you perform the upload from a system on the LAN with a better connection.

If you are having issues applying the update via RACADM then try using another method, like the CMC web interface.

https://www.dell.com/support/home/drivers/driversdetails?driverId=KNGK5

Thanks

Hi guys. 

   because a CMC firmware upgrade and post kvm firmware upgrade, my kvm is in useless state. 

   It's possible (and safe or course) apply downgrade to CMC firmware? Something like that:

Current CMC firmware version: 6.10
Downgrade to firmware version: 6.00 or 5.22

Thanks.

Hi Daniel.

I try with racadm using Server. According Server logs, upload take just one minute.

Note that racadm always says

File transfer in progress

Even when Servers says to me that transfer was finished.

Later, after 15 minutes after Server finish transfer, racadm says

Firmware update operation failed.

So, i try with webserver and ssh racadm and always fails 15 minutes after upload.

I try with others firmware versions but same problem.

If you plan to back-flash firmware you should read the release notes, important notes, and installation instructions of the installed firmware and any revision you plan to skip for any limitations on back-flashing.

http://www.dell.com/support/

I suggest restarting the CMC. If you still do not have access and cannot update firmware on the iKVM then I would reseat it to allow a full restart.

Thanks Daniel.

   I executed "cmcchangeover" and nothing. 

  Wich racadm command restarts CMS?

Other.

   kvm was disconnected and connected from CMC and nothing works. 

Greetings

Do you have redundant CMCs or only one? I thought the iKVM took up the second CMC slot. If you have only one CMC then failover or changeover commands will do nothing. You need to use something like racadm racreset to restart the CMC. racadm racreset will restart the CMC racadm racresetcfg will restore default configuration, there is a big difference between the two commands.

There is an issue that can occur where the temporary folder created for updates becomes full and causes updates to time out. Restarting the CMC should clear the temporary folder. I'm not aware of a method to increase the time out threshold.

If the issue persists then the iKVM may need to be replaced.

racadm reset doesnt' works. :(

CMC logs says:

Software on the system has logged an event that cannot be determined. You may need to review this event using a tool which displays raw data such as Ipmitool with the -vvv option or Racadm with the -E option.

which command racadm can see detailed logs?

Thanks