674 Posts

May 18th, 2010 01:00

Which NAS version are you using?

Is the scanner using an existing windows user account or is using a Nullsession?

12 Posts

May 18th, 2010 04:00

5.6.46-4, and the scanner is using an existing Windows account.

674 Posts

May 18th, 2010 04:00

have you seen the description of the smbsigning param?

"Used to enable or disable SMB signing "globally" on the Data Mover. param cifs smbsigning=1 enables SMB signing, and is the default setting param cifs smbsigning=0 disables SMB signing Disabling this parameter will not work unless it is also disabled on the Windows 2003 clients. "

So if you disable it on the DM, you need to disable it on all clients.

4 Operator

 • 

8.6K Posts

May 18th, 2010 07:00

I bet its got nothing to do with smbsigning - more likely authentication

Officially we only support Windows and MacOS CIFS clients

Take a Network trace and see whats really happening

Rainer

59 Posts

May 18th, 2010 08:00

Have you tried to map a drive using the account in questions to verify it has the appropriate access to the share?

Sagle

12 Posts

May 18th, 2010 09:00

OK, I just did some additional testing.  Rainer_EMC was right, this doesnt appear to have to do anything with the smbsigning.  I was just able to connect to the same share on this server from a DOS client, which would not be possible at all if SMB signing was the issue.  However, when I map a drive to a share on the Celerra from DOS I get the following after issuing a DIR command:

Volume in drive Z has no label.

Directory of Z:\

.  

   05-13-10  12:41p

0 file(s)    0 bytes

1 dir(s)  6,024,375 bytes free

So, even though I am able to connect, I am not seeing any of the directory structure or files underneath the share at all.  I have a feeling that if I get it working from DOS, that this will also fix the network copier/scanner issue as well.  Unfortunately I can't really test anything from the scanner, so this is all I have to go on. 

Also, in response to Ken's query, this was working fine before I migrated the share to the Celerra, so yes the account definitely has rights to this directory.  I also double-checked the Share perms and NTFS security to be 100% sure.

Thanks!

4 Operator

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8.6K Posts

May 21st, 2010 09:00

I dont think a DOS system is a good test - DOS uses a really really old LanManager version of the protocol that we never officially supported

Most likely your scanner is using some form of Linux and smbclient/smbfs

If it also allows you to use ftp or NFS this would be easier

please keep us updated

Rainer

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