Error configuring Dell ML6000 Tape Lib Backup Celerra NS40 using NDMP

Question

I presently have a DeLL ML6000 tape drive and NS40 zoned in my SAN to communicate. I am trying to implement NDMP backups. On the Celerra the server_devconfig server_2 -probe -scsi -nondisks command shows me the tape drive. The next step in the Celerra for NDMP guide says: update the Celerra server database with the following command: server_devconfig -create -scsi -nondisks
When issuing the above command I get the following errors: Warning 17716815737:Storage API Code=28:SYMAPI_C_DB_PERMISSION_DENIED
Read or Write permission/access not present Error 2201 unable to acquire lock(s), try later.
My question is: What does this mean??? I have not been able to find doc on these errors anywhere so far? Any help is greatly appreciated.

dynamox · Answer

are you logged-in as nasadmin ? Try to 'su' to root and run it again (do not use 'su -' )

Rainer_EMC · Answer

Hi,please open a service request, quote them the error and tell support to look at Primus emc177005 as a probable cause

RonTL · Answer

Thanks for the suggestion. This put me on the right track but was not the resolution. I had actually tried the commands before as root but received "command not found errors". I don't think the root environment is properly established for the server_devconfig and sever_pax config scripts. Additionally, the Celerra Network Server manuals recommend that you issue such commands as the nasdmin rather than root.
It turns out that the nasadmin account needed to be set with the proper permissions for to access the Celerra device database (symapi_db.bin).

Rainer_EMC · Answer

you're very welcome - glad it workedRainer

RonTL · Answer

Thank you very much for your feedback on my problem. I did exactly as you suggested and support knew how to help me!! It turns out that the nasadmin account did not have the proper permissions to correctly access the Celerra Network Server device data base when trying to add the tape drive during the -create -scsi -nondisk option of the server_devconfig command. The solution was to login as root and chmod 775 syampi_db.bin and chown nasadmin:nasadmin syampi_db.bin. After that my configuration completed with a 'hitch'.

Celerra

Error configuring Dell ML6000 Tape Lib Backup Celerra NS40 using NDMP

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