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DHoffman2

updated

17 years ago

D

DHoffman2

2 Intern

•

306 Posts

0

500

June 24th, 2009 05:00

Error running Server_stats

I get this error when I run this command.

server_stats server_2


The Error

ERROR (13421969418): Unable to connect to the statmonService on server_2

I searched Powerlink for this and didnt find anything.
  • N

    nandas

    6 Operator

    •

    1473 Posts

    249

    1

    Posted June 25th, 2009 07:00

    You may contact support to restart the statmon service keeping the data mover online. Or else, you can reboot the data mover which will solve the issue.

    What version of NAS code are you running? If it is lower than 5.6.40 - it is required to upgrade the code to have the permanent fix.

    Please refer to the EMC Solution ID - emc198023 which covers this.

    Hope this helps,
    Thanks,
    Sandip
  • N

    nandas

    6 Operator

    •

    1473 Posts

    249

    0

    Posted June 25th, 2009 07:00

    That's great - I could not publish how to do that on the forum as per the guidelines - but glad to know that you did it :). So, if possible mark the question accordingly.

    Thanks,
    Sandip
  • D

    DHoffman2

    2 Intern

    •

    306 Posts

    249

    0

    Posted June 25th, 2009 07:00

    .38, but I found how to restart it without affecting a reboot of the datamover.

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