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lboggs1984

3 Posts

2096

February 5th, 2015 08:00

Application issue or Centera Issue? Only have app log files...

Hello, hope someone can take a look at this and tell me if this is possibly a problem on the application side (Verint call recording).

I think it is a Centera side issue given the very specific error message I'm seeing in the application logs, but I am not sure. I asked our storage guys and they said they aren't seeing any problems. I don't have access to Centera though, so before I kicked it back to the application helpdesk I was hoping I could have a couple eyes take a look at the log here.

Thank you!!


[archiver  |196C|I] 2015-02-03 12:43:24.006-06:00  EMCCenteraMedia::CenteraConnection::GetPoolConnection<846> Successfully openend EMC Centera pool connection to 10.1.50.26,10.1.50.27?E:\verintpea\verinta.pea

[archiver  |196C|I] 2015-02-03 12:43:24.016-06:00  EMCCenteraMedia::CenteraConnection::GetRetentionData<982> No Centera retention period is configured.

[archiver  |196C|D] 2015-02-03 12:43:24.016-06:00  EMCCenteraMedia::CenteraConnection::WriteXMLBlobToClip<764> writing XML blob (embedded due to size 33106)

[archiver  |196C|D] 2015-02-03 12:43:24.016-06:00  EMCCenteraMedia::CenteraConnection::WriteTarBlobToClip<635> writing TAR blob...

[alarmclien|197C|D] 2015-02-03 12:43:24.156-06:00  AlarmClient::SendMessages - 3 RAISEALARM ALARMNAME:ArchiveError:INSTANCEID::COMPONENTNAME:Archiver:PARAMETER:ALVVERARC01:PARAMETER:Failed Executing EMC Centera API function 'FPClip_Delete', errorCode = FFFFD854:

[alarmclien|197C|D] 2015-02-03 12:43:24.156-06:00  AlarmClient::SendMessages - 3 RAISEALARM ALARMNAME:ArchiveError:INSTANCEID::COMPONENTNAME:Archiver:PARAMETER:ALVVERARC01:PARAMETER:Drive EMC Centera Screen Archive unable to delete TAR 91UCR8D4MGL8LeAKP6ICVCCQ16SG419A3E0N7Q0CBL85J85FKA0VJ from media:

[archiver  |196C|E] 2015-02-03 12:43:24.466-06:00  ArchiverUtils::archiveError<442> Failed Executing EMC Centera API function 'FPTag_BlobWrite', errorCode = FFFFD8C6

[alarmclien|196C|D] 2015-02-03 12:43:24.466-06:00  AlarmClient::queueMessage - 3 RAISEALARM ALARMNAME:ArchiveError:INSTANCEID::COMPONENTNAME:Archiver:PARAMETER:ALVVERARC01:PARAMETER:Failed Executing EMC Centera API function 'FPTag_BlobWrite', errorCode = FFFFD8C6:

[archiver  |196C|E] 2015-02-03 12:43:24.466-06:00  EMCCenteraMedia::CenteraConnection::IsError<816> EMC Centera Error for code FFFFD8C6 is: The server has no capacity to store this data (transid='ALVVERARC01/145615/WRITE_BLOB')

[archiver  |196C|I] 2015-02-03 12:43:24.466-06:00  EMCCenteraMedia::CenteraConnection::ClosePoolConnection<903> Closing EMC Centera pool connection to 10.50.34.15,10.50.34.16?E:\verintpea\verinta.pea

[archiver  |196C|I] 2015-02-03 12:43:24.466-06:00  EMCCenteraMedia::CenteraConnection::ClosePoolConnection<906> EMC Centera pool connection to 10.50.34.15,10.50.34.16?E:\verintpea\verinta.pea closed.

[archiver  |196C|D] 2015-02-03 12:43:24.466-06:00  EMCCenteraMedia::writeTarPairToDevice<189> unable to write the tar to media, retrying...

[archiver  |18F4|I] 2015-02-03 12:43:24.636-06:00  EMCCenteraMedia::CenteraConnection::GetPoolConnection<840> Opening EMC Centera pool connection to 10.50.34.15,10.50.34.16?E:\verintpea\verinta.pea

[archiver  |18F4|I] 2015-02-03 12:43:24.636-06:00  EMCCenteraMedia::CenteraConnection::GetPoolConnection<846> Successfully openend EMC Centera pool connection to 10.50.34.15,10.50.34.16?E:\verintpea\verinta.pea

[archiver  |1BA4|I] 2015-02-03 12:43:24.646-06:00  EMCCenteraMedia::CenteraConnection::GetPoolConnection<840> Opening EMC Centera pool connection to 10.50.34.15,10.50.34.16?E:\verintpea\verinta.pea

[archiver  |18F4|I] 2015-02-03 12:43:24.646-06:00  EMCCenteraMedia::CenteraConnection::GetRetentionData<982> No Centera retention period is configured.

[archiver  |1BA4|I] 2015-02-03 12:43:24.646-06:00  EMCCenteraMedia::CenteraConnection::GetPoolConnection<846> Successfully openend EMC Centera pool connection to 10.50.34.15,10.50.34.16?E:\verintpea\verinta.pea

[archiver  |1BA4|I] 2015-02-03 12:43:24.656-06:00  EMCCenteraMedia::CenteraConnection::GetRetentionData<982> No Centera retention period is configured.

[alarmclien|197C|D] 2015-02-03 12:43:24.676-06:00  AlarmClient::SendMessages - 3 RAISEALARM ALARMNAME:ArchiveError:INSTANCEID::COMPONENTNAME:Archiver:PARAMETER:ALVVERARC01:PARAMETER:Failed Executing EMC Centera API function 'FPTag_BlobWrite', errorCode = FFFFD8C6:

[archiver  |18F4|W] 2015-02-03 12:43:24.776-06:00  EMCCenteraMedia::CenteraConnection::deleteTarPair<469> (8A8O1AKGCEKMVeDATAE9JSCDDM2G419A3E0A7P0Q5EDQLQV8UNISF) - retrying after unexpected error deleting clip: 0xFFFFD854

[archiver  |18F4|I] 2015-02-03 12:43:24.776-06:00  EMCCenteraMedia::CenteraConnection::ClosePoolConnection<903> Closing EMC Centera pool connection to 10.50.34.15,10.50.34.16?E:\verintpea\verinta.pea

[archiver  |18F4|I] 2015-02-03 12:43:24.776-06:00  EMCCenteraMedia::CenteraConnection::ClosePoolConnection<906> EMC Centera pool connection to 10.50.34.15,10.50.34.16?E:\verintpea\verinta.pea closed.

[archiver  |1BA4|W] 2015-02-03 12:43:24.796-06:00  EMCCenteraMedia::CenteraConnection::deleteTarPair<469> (8A8O1AKGCEKMVeDATAE9JSCDDM2G419A3E0A7P0Q5EDQLQV8UNISF) - retrying after unexpected error deleting clip: 0xFFFFD854

[archiver  |1BA4|I] 2015-02-03 12:43:24.796-06:00  EMCCenteraMedia::CenteraConnection::ClosePoolConnection<903> Closing EMC Centera pool connection to 10.50.34.15,10.50.34.16?E:\verintpea\verinta.pea

[archiver  |1BA4|I] 2015-02-03 12:43:24.796-06:00  EMCCenteraMedia::CenteraConnection::ClosePoolConnection<906> EMC Centera pool connection to 10.50.34.15,10.50.34.16?E:\verintpea\verinta.pea closed.

[archiver  |1310|I] 2015-02-03 12:43:25.006-06:00  EMCCenteraMedia::CenteraConnection::deleteTarPair<431> (4FLFDU9S1SOAJe5L5U0P1LD6BKUG419A3E16790CCDUSGV1UOM7PO)

[archiver  |1310|I] 2015-02-03 12:43:25.006-06:00  EMCCenteraMedia::CenteraConnection::GetPoolConnection<840> Opening EMC Centera pool connection to 10.50.34.15,10.50.34.16?E:\verintpea\verinta.pea

[archiver  |1310|I] 2015-02-03 12:43:25.006-06:00  EMCCenteraMedia::CenteraConnection::GetPoolConnection<846> Successfully openend EMC Centera pool connection to 10.50.34.15,10.50.34.16?E:\verintpea\verinta.pea

[archiver  |1310|I] 2015-02-03 12:43:25.016-06:00  EMCCenteraMedia::CenteraConnection::GetRetentionData<982> No Centera retention period is configured.

[archiver  |1310|W] 2015-02-03 12:43:25.086-06:00  EMCCenteraMedia::CenteraConnection::deleteTarPair<469> (4FLFDU9S1SOAJe5L5U0P1LD6BKUG419A3E16790CCDUSGV1UOM7PO) - retrying after unexpected error deleting clip: 0xFFFFD854

[archiver  |1310|I] 2015-02-03 12:43:25.086-06:00  EMCCenteraMedia::CenteraConnection::ClosePoolConnection<903> Closing EMC Centera pool connection to 10.50.34.15,10.50.34.16?E:\verintpea\verinta.pea

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