Remark: The SAN has nothing to do with this question, since a SAN consists of the switches and FC patch cables. I guess you mean the Storage Array.

When you remove a DAE (Disk Array Enclosure) AFTER you havve removed all LUNs and Raid Groups, you need to reboot the array. I have heard but not confirmed that with the newest flare you only need to restart the Management Server.

regards,

glen

Rebooting storage not help you. Is question to emc professionals. I interesting in this because poweroff not help too.

The Navisphere Agent needs to be restarted. In flare release 22 and lower, to restart Agent on the array, you need to reboot the array. On flare release 24 and higher, you can restart Agent by restarting the Management Server.

glen

you are correct I mean the storage array.
Ta

I thought this was correct till I discovered when did restart the management server did not remove the ghost entry. This array was converted from cx300 to cx3-20.
Cheers,
Prasad Toraty

Every time somebody mentions the word "SAN", I will definately correct him/her. I am so straightforward with that. I'm doing it EVERY TIME. So I hope that they finally will learn that SAN is NOT THE SAME as storage !

What version of flare is running on the cx3-20? Have restarted the Management server on both SPA and SPB?

glen

I take it this is as much of a pet peeve for you as it is for me?

If a week goes by without some IS architect asking me if we have enough capacity to support their project or if we are going to have to "buy a new SAN" I'd probably die of shock!!!

*lol*

Sounds like a sensitive spot there - you need something soothing, maybe something tall and cold, maybe a beer

The worst part is that the architects (who should know better than anyone) are using it wrong in the documentation and then management starts talking about budgeting for a new "SAN".

And when I talk about fabrics their eyes just glaze over

Fabrics are for suits

glen

Hmmm... another architect?

(B) Yes please

The following action could help you for the issue:
Run the following command to both both storage processors (SPs):
The command is a customer only command - please contact Support for more information
Now restart the Management Server on both SPs

remind that it just apply to flare code R16 and up.

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Neo

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