Difference between Connectivity Status and Storage Group hostnames

Question

I have a new CX3-80, coupled with a Cisco MDS, Windows 2003 Enterprise hosts, and Emulex cards. I have 14 hosts connected and working fine, but I just tried to add a new one and have a strange problem.

I zoned my MDS, connected the new host, loaded Naviclient, PowerPath, and updated the firmware on the Emulex (982) cards. When I go into Connectivity Status in Navisphere, I see my host with all 8 paths (four on each WWN), proper name and IP address, and everything looks normal. However, if I go into Connect Hosts on a storage group, the host is not there. Additionally, it sometimes changes the hostname on a node already connected to the name of the host I am trying to add, but leaves the IP address of the proper host (and the other host is still actively using the resources with no PP errors).

I checked DNS, no bad or duplicate entries.

If I go into Connectivity Status on the old host, it puts the new WWN connections of the other host under ~management for this one.

I can't find the problem anywhere. Does anyone have any suggestions on where to look?

dynamox · Accepted Answer

this article should help you to fix this:emc66921

dynamox · Answer

was the new host a new build or was it imaged from the old host that possibly had navi agent pre-installed ?

tim0871 · Answer

Both of these started as images from a host connected to my old CX500. I did uninstall Navi and PP on both of them as they were built to upgrade the versions, but yes, they are images.

tim0871 · Answer

Thanks.Your first posting got me searching for the right word combinations in KB and I found the reg key where the ID was held and compared the two servers and found the match. I must have choosen 'No' during the uninstall when it asked if I wanted to delete the agent config file. That registery key persisted on the new install.I appreciate your help.

CLARiiON

Difference between Connectivity Status and Storage Group hostnames

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