hot spare allocation

I'd create a Service Request and have EMC or your friendly service provider look into this. If the dial out (or email out) is configured correctly, a dial in should already have taken place and appropriate action should have been started.

But call EMC if you're not convinced that everything is fine.

In doubt ? CALL !

Could you provide a bit more info about the disks involved;
- what models are they (examples; CX-AT07-500, CX-SA07-500) and/or what part numbers are they (that is; 005nnnnnn)
- was the Hot Spare in the same enclosure as the disk that failed, or a different enclosure?
- what type of RAID group was the failing disk located in (RAID 1 or RAID 5 or ?)
- what revision of Flare code is being used?

Regards,
DGM

You should probably double check what you did to "assign" the disk as a hot spare as well. I've noticed that on FLARE 24 when you run the reports they will show drives allocated as Hot Spares if you create a RAID Group with a single disk... even though you haven't bound a Hot Spare LUN on the RAID Group to actually make it a Hot Spare.

This was causing a problem for a co-worker in Ireland and we didn't pick it up until he sent me a copy of all the reports. On the RAID Group listing these drives showed as Hot Spare (for RAID Type) but had no LUN associated.

I think what happens a lot is people tend to assume that creating a RAID Group with a single disk and the RAID Group Type set to Hot Spare will automatically allocate the single disk in that group as a hot spare. It is a two step process to create a RAID Group with a single disk and the Type set to Hot Spare and then bind a LUN within that RAID Group to enable the disk as a Hot Spare.

That's a good one. I've seen so many so called hot spares without luns on them.... I started to wonder whether that was even nescesary. I guess it is nescesary. I mean: I always create a lun on that HS, just to be on the safe side

Because that's not the way they designed the CLARiiON

puh.... DMX3 and DMX4 sure look like Clariions on the inside....

Inside the storage frames maybe... but I don't think the system frame guts are an embedded windows xp cluster

I hope you are right, hehehehe.