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332
October 22nd, 2007 03:00
How to find Case#
Hi All,
Recently I have received call from EMC. They gave me a case# for technical support in my region, i have tried to find out that Case# on my powerlink account but didn't find it. Does someone help me out to find it.
Thanks in Advance.
Recently I have received call from EMC. They gave me a case# for technical support in my region, i have tried to find out that Case# on my powerlink account but didn't find it. Does someone help me out to find it.
Thanks in Advance.
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nandas
6 Operator
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1.5K Posts
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October 22nd, 2007 08:00
Also, you can search the Service request by navigating through -
Home > Support > Request Support > View Service Requests
and provide the search criteria.
However, you must be listed as a contact for the site and allowed to see the service requests for your site. Or else, you will not be able to see the service request.
Hope this helps.
Thanks,
Sandip