Navisphere problem with Linux ia64

Is there Navi agent already installed on this machine? I asked bcause you are using the ugrade option with  rpm. If you arelady have agent installed, uninstall it  (rpm -e) and install the new package (rpm-ivh). Also, rpm -e will not take the rpm file name but will only accept the package name. So use rpm -qa and grep for agent or Navi to get the package name. Here is a handy rpm reference - http://www.idevelopment.info/data/Unix/Linux/LINUX_RPMCommands.shtml

Depending on the type of installation you selected at the time of Linux installation you may be required to install additional packages that the agent depneds on.

Good Luck.

Cheers,

-joji

Looks like the dependencies on the OS are missing for installing the Navi Agent and I suspect a OS (kernel) compatibility issue with the version of Navisphere Agent software.

Please ensure that you are running one of the support Kernel for Red Hat IA64 5.3  - supported kernels are 2.6.18-128.el5, 2.6.18-128.1.1.el5, 2.6.18-128.1.6.el5, 2.6.18-128.1.10.el5, 2.6.18-128.1.14.el5, 2.6.18-128.1.16.el5, 2.6.18-128.2.1.el5, 2.6.18-128.4.1.el5, 2.6.18-128.7.1.el5.

Also, you may try installing the Rel 29 Navi agent on the server.

Please refer to EMC Support matrix or E-Lab navigator to check the support compatibility.

My 2 cents

Thanks,
Sandip

Hi,

no there was not naviagent installed before....that was a syntax error. I tried with a rpm  -ivh and it show the same problem!

Hi,

I already try with navisphere agent last version (6.29) an it shows the same error....and the kernel version is:

Linux webapp01 2.6.18-128.el5 #1 SMP Wed Dec 17 11:44:28 EST 2008 ia64 ia64 ia64 GNU/Linux

best regards

omar

Try finding the depedencies the rpm is crying about - rpm -qpR and check if the required packages are installed. You can also use the --aid switch to rpm -ivh (rpm -ivh --aid) to automatically install the required packages. This option requires rpmdb-redhat package to be installed first.

Do you have another machine with the same OS build and facing the same problem?

Cheers,

-joji

see how to check dependencies for a given rpm

# rpm -q --requires naviagentcli-6.24.1.5.0-1

/bin/sh
/bin/sh
/bin/sh
/bin/sh
rpmlib(PayloadFilesHavePrefix) <= 4.0-1
rpmlib(CompressedFileNames) <= 3.0.4-1
ld-linux.so.2
libc.so.6
libdl.so.2
libm.so.6
libnsl.so.1
libpthread.so.0
/bin/bash
libc.so.6(GLIBC_2.0)
libc.so.6(GLIBC_2.1)
libc.so.6(GLIBC_2.1.3)
libc.so.6(GLIBC_2.2)
libdl.so.2(GLIBC_2.0)
libdl.so.2(GLIBC_2.1)
libm.so.6(GLIBC_2.0)
libpthread.so.0(GLIBC_2.0)
libpthread.so.0(GLIBC_2.1)
libpthread.so.0(GLIBC_2.2)