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January 3rd, 2021 23:00

SP (SP B) is faulted

Please advise to resolve error" (SP B) faulted", the SP-B is power ON. Please see below snapshot.

16097450878056838804831338037140.jpg

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8.5K Posts

January 4th, 2021 09:00

Hi Vkavi,

Have you tried to reseat the storage processor? What device are you using?

6 Posts

January 4th, 2021 10:00

I haven't try yet to reset controller, we are using EMC VNX-VSS100.

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8.5K Posts

January 7th, 2021 11:00

Depending on which speed CPU you have

1.6ghz SP part number 110-140-100B

2.4ghz SP part number 110-140-400B

DIMM for SP part number 100-563-325

6 Posts

January 7th, 2021 11:00

How we can make sure that SP-B is faulty and it can't be fix.

6 Posts

January 7th, 2021 11:00

It's not under warranty 

6 Posts

January 7th, 2021 11:00

I have rest SP-B processor today but the problem is same. Please support to resolve this issue. 

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8.5K Posts

January 7th, 2021 11:00

Is it under warranty? Sounds like SP-B needs to be replaced.

6 Posts

January 7th, 2021 12:00

SP part number 110-140-108B

DIMM for SP part number 100-563-611

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8.5K Posts

January 7th, 2021 13:00

You could also try swapping it with A and see if the problems follows the SP.

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