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June 14th, 2024 07:14

Unable to add client

Hi all,

I am not able to add client in the Networker (v19.5). error image is attached here. Kind help is appreciated.

Thanks,

Durga Mukhia

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23 Posts

June 14th, 2024 08:36

I found a similar issue on this post, although its almost ten years old but it is the same issue.

It suggests deleting the peer information and restarting some services, have you tried this?

On the client:

nsradmin -p nsrexec

print type: nsr peer information; name:

delete

On the networker server:

nsradmin -p nsrexec

print type: nsr peer information; name:

delete

Restart services:

net stop nsrexecd

net stop gstd

net start nsrexecd

net start gstd

(edited)

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23 Posts

June 14th, 2024 07:47

Hi Durga,

I would like to help, but the image is missing

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25 Posts

June 14th, 2024 08:02

(edited)

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25 Posts

June 14th, 2024 08:04

Hi,

I have uploaded image but it is not showing here. Below is the error shown:

Connecting to "server_name" failed:
Unable to authenticate with nsrexecd on host "server_name" for RAP credentials: Authentication error; why=Server rejected credential

Thanks,

Durga Mukhia

(edited)

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25 Posts

June 14th, 2024 08:40

@fabian_o​ thanks for replying. Services can not be stopped :

nsradmin> net stop nsrexecd
unknown command: net
Legal commands are:
           bind [query]
         create attrlist
         delete [query]
           edit [query]
           help [command]
          print [query] (set current query)
         server [name]
           show [attrlist]
          types
         update attrlist
         append attrlist
           quit
         visual [query]
         option [list]
          unset [list]
              . [query]
              ? [command]
           exit

Where:
        query ::= attrlist
        attrlist ::= attribute [; attribute]*
        attribute ::= name [: [value [, value]* ]

I am using RHEL 8.

Thanks,

Durga Mukhia

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25 Posts

June 14th, 2024 08:46

Hi,

I can now add client. Thank you so much!

Regards,

Durga Mukhia

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25 Posts

June 14th, 2024 08:51

Hi,

Do you any idea on resolving the following error when doing backup:

181407:save: Step (1 of 7) for PID-1602768: Save has been started on the client 'nppf-db-srv1-dc.nppf.org.bt'.
174412:save: Step (2 of 7) for PID-1602768: Running the backup on the client 'nppf-db-srv1-dc.nppf.org.bt' for the save set '/NWclient'.
180569:save: Identified a save for the backup with PID-1602768 on the client 'nppf-db-srv1-dc.nppf.org.bt'. Updating the total number of steps from 7 to 6.
174920:save: Step (3 of 6) for PID-1602768: Contacting the NetWorker server through the nsrd process to obtain a handle to the target media device through the nsrmmd process for the save set '/NWclient'.
175297:save: Unable to set up the direct save with server 'nppf-networker-srv1-dc.nppf.local': Client 'nppf-db-srv1-dc.nppf.org.bt' is not properly configured on the NetWorker Server..
175024:save: Cannot open a save session with NetWorker server 'nppf-networker-srv1-dc.nppf.local': Client 'nppf-db-srv1-dc.nppf.org.bt' is not properly configured on the NetWorker Server..
174921:save: Step (4 of 6) for PID-1602768: Unable to connect to the target media device through the nsrmmd process for the save set '/NWclient'.
--- Job Indications ---
Unable to find any full backups of the save set 'nppf-db-srv1-dc:/NWclient' in the media database. Recommending that a full backup be performed.
nppf-db-srv1-dc:/NWclient: retried 1 times.

Thanks,

Durga Mukhia

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129 Posts

June 14th, 2024 15:28

@Durga Mukhia​ I believe you already solved that through another post by adding the required alias(es) for that client?

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June 15th, 2024 06:31

@bbeckers1​ yes. It worked!

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