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147575
October 29th, 2013 11:00
Unisphere Client problems and Java
I have been plagued with trying to run the Unishpere VNX Client ever since Java 7 has come out. We are now up to the latest Java 7.45
and I have tried the last three versions of the Windows Unisphere Client. I just installed the 1.3.0 version of the client and guess what, it still doesnt work. I do not have the time & patience to call it in & deal with a (lets try this or that from 1st level support) so I figure i will at least drop the problem out here so that maybe when it becasue a top hit on the web, EMC will take note and fix it.
This happens no matter the browser. It launches, i say (accept or Run or Allow ) to the Java Popup and it errors. When I click on the details of the error I get the below.
ava Plug-in 10.45.2.18
Using JRE version 1.7.0_45-b18 Java HotSpot(TM) Client VM
User home directory = C:\Users\JoeM
----------------------------------------------------
c: clear console window
f: finalize objects on finalization queue
g: garbage collect
h: display this help message
l: dump classloader list
m: print memory usage
o: trigger logging
q: hide console
r: reload policy configuration
s: dump system and deployment properties
t: dump thread list
v: dump thread stack
x: clear classloader cache
0-5: set trace level to
----------------------------------------------------
ANY HELP would be appreciated. And "no" i dont want to just go to the IP of the control station because that never got updated in all the FLARE updates. The client has newer better controls.
I am using a CX4 - NS480 EMC system. Client is Windows 7 64bit. SP1
kelleg
4 Operator
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4.5K Posts
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September 29th, 2015 11:00
It may be redundant, but make sure that the VNX1 is at the latest release (32.218) - each release has changes that hopefully helps with java issues. For my daily work I've decided to stay on 1.7.51 - it works for both VNX1 and VNX2 and the older CX arrays in our lab (with some issues with Microsoft Lync chat that puts a certificate on my PC that interferes with going to the setup page - I have to cancal each popup when I try to access the setup page).
glen
lablover57
10 Posts
0
August 24th, 2016 11:00
Unable to install the client on a Windows 7 x64 machine. 'Unable to create file'. What to do next EMC? Our environment frowns on earlier versions of Java.
kelleg
4 Operator
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4.5K Posts
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August 24th, 2016 13:00
Need more information - which client are you referring to - Unisphere Client? Java? Which version are you attempting to install? What is the version of Flare running on your array?
glen
lablover57
10 Posts
0
August 25th, 2016 07:00
The client.
kelleg
4 Operator
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4.5K Posts
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August 25th, 2016 08:00
Yes - the Client - but what "version" of JAVA and what version on Client? Different releases have different requirements and the Java version used is also depend on the Client version.
The latest Unisphere Client (33.155) requires either:
Oracle Standard Edition 1.7 up to Update 75
Oracle Standard Edition 1.8 up to Update 25
The 32-bit JRE is required, even on 64 bit systems.
glen
lablover57
10 Posts
0
August 30th, 2016 12:00
I am trying to install the latest Unisphere Client (I guess it is 33.155--if that is the latest) and I am using Java 7.80. However, after I download the client, I get a 'unable to create file' when I try to install. This is very frustrating.
kelleg
4 Operator
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4.5K Posts
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September 7th, 2016 14:00
I just downloaded and installed the latest Client - UnisphereClient-Win-32-x86-en_US-1.3.9.1.0155-1.exe - I had no issues. I also am running 32-bit Java 1.7.051. I've experienced no issues with this setup.
glen
umichklewis
3 Apprentice
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1.2K Posts
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September 8th, 2016 08:00
We, too, have similar security requirements. I requested - and was granted - an exception for a VM image that I run out of VirtualBox, just for administration of older CX3s that are still around. I only spin up the image as-needed, and it hasn't raised my risk assessment from tools like Nessus and Nexspose. They don't like the fact that I keep these old versions of Java around, but they accept this as a fact of life when running hardware that's over seven years old.
You might see if something similar is allowed by your security team.
lablover57
10 Posts
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September 8th, 2016 08:00
There are security requirements where I work, so I am trying to work through that so I can download the client.
lablover57
10 Posts
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September 8th, 2016 10:00
If you still need a tester. Let me know!
lablover57
10 Posts
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September 8th, 2016 10:00
Just curious, with this client, do you need to install a host as well or is this just web-based? I am reading up on so many topics I need to keep it straight. LOL
lablover57
10 Posts
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September 8th, 2016 12:00
Sheron,
To clarify: Did you use the 'stand-alone' client or the web based client?
kelleg
4 Operator
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4.5K Posts
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September 8th, 2016 14:00
The Client installs on a Windows PC - when you start it it will start up a browser session using Java. This allows you to connect to an array. You can also add the Client to the domain if you want, but I think you need to Unisphere Server package for that to work - have not tried that.
glen
lablover57
10 Posts
0
September 9th, 2016 05:00
Thank you for all your help (especially, you, Glen..). Finally got through security to install the client. Installing it now. Will let you know how it goes...
lablover57
10 Posts
0
September 9th, 2016 07:00
Installation (though long) went well and I was able to get rid of Java 7! Faster login it seems. Still does not work in IE11.