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February 14th, 2023 13:00

UPGRADE CX4-240 WHITOUT ACCOUNT ASSOCIATE

Hi everyone,

I have in my inventory an EMC CLARIION CX4-240 and a VNX5400, I want to update the Clariion but my account says that "You are not authorized to view this DELL EMC Product" but I can see my VNX and download all the packet relationated to it, so I want to know if I can associate the Clariion to my account, or what can I do to update it... I have the SN and Sales Order Number, thanks...

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6.9K Posts

February 15th, 2023 01:00

Hello D1F3R,

Please access the Dell EMC Administrative Support via the link.

https://dell.to/3H80yy8

It will have you login. Afterwards select the "Enterprise Account Online Help" and then in the drop down menu "Tell us more" select "Manage Contact Access and Roles".

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