Disk drives are considered CRU (Customer Replaceable Unit). Technicians do not come out to add drives but you can certainly have them on the phone during your maintenance window while you are adding drives.
You may also contact a local service provider if you need.
Origin3k
4 Operator
•
2.4K Posts
1
June 25th, 2023 22:00
The existing support will not cover disks you have not bought from dell or a dell partner for your SC.
A disk from another SC will only work if they is removed properly and even than the existing FW or SCOS can make a difference.
On paper you can buy parts for your SC until 8/2024 from Dell.
Regards,
Joerg
DELL-Charles R
Moderator
•
4.7K Posts
1
June 23rd, 2023 10:00
Hello Stephan The Valley,
Disk drives are considered CRU (Customer Replaceable Unit). Technicians do not come out to add drives but you can certainly have them on the phone during your maintenance window while you are adding drives.
You may also contact a local service provider if you need.
Find a Dell Partner https://dell.to/3IFFlfx