Unsolved
1 Rookie
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1 Message
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2 Points
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52
June 9th, 2024 15:47
SC4020
We suffered from a Ransomware Attack and need help with the SC4020 Storage Manager
The Dell Pro Support 24/7 is not available for 3 Days. I hope some guy is responding here!!!
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Origin3k
6 Operator
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2.4K Posts
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12.3K Points
0
June 9th, 2024 22:08
Iam an Compellent Admin (and Dell/VMware Partner) and helped our customers to survive from a ransomware attack with the help of the snapshots.
You should enable the "pause snapshot expiring" right now!
Btw: Dell have a Emergency Incident Response & Recovery Team 24/7. incident.recovery@dell.com
Regards,
Joerg
(edited)