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1 Rookie

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6 Posts

63

October 2nd, 2023 19:59

update HD firmware

Hi,

Populated our SC5020 with a bunch of drives, all Dell SSD 1.92TB drives. I know they are drives made by Samsung.
Product ID is MZILS1T9HEJH0D4.

Got a few that are unmanaged and after some digging, those have a different firmware version which is CQL5.
I am trying to figure out how to update the firmware on those drives to CQL8, like every other drives we have.

Any pointer would be greatly appreciated, can't find anything googling nor on the Dell/Samsung support site.

thank you

1 Rookie

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6 Posts

October 6th, 2023 18:45

The SAN rejects the disks that don't meet the minimum firmware requirement.

I was hoping to find the application/bin file to do it myself and save some time...

But i'll need to contact Dell support.

SC Storage Customer Notification: New disk firmware for specific Dell branded SSD Drives | Dell Canada

Storage Center Drive Firmware Updates 2020 | Dell Canada

leaving this here to help people running into this

3 Apprentice

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1.7K Posts

October 2nd, 2023 20:58

Within a Dell SC only Dell Compellent drives will work.  If those drives comes from another SC you need to be sure that these a not from a SCv and that they are removed in a propper way from the previous system.

Regards,
Joerg

1 Rookie

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6 Posts

October 3rd, 2023 17:06

I can't know where they are coming from, they were used.

I don't see why it would matter if they were in a different SC/SCv, if they are formatted, all the data is gone.

Shouldn't my SC simply take them and initialize them in my SC?

Also, how can i upgrade the firmware on those drives?

thanks in advance

Eric

3 Apprentice

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1.7K Posts

October 3rd, 2023 19:23

A drive from a SCv will not work in a SC because  disks from a "cheaper" system cant install on a higher end one.

If your disks comes from a SC and have a existing raid config on these can be wiped when using the command line.

If you disk is a generic Dell disk they will not work within your SC.

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