We contracted to support an environment for a company. They have a pair of EMC DS-4400M fiber switches, but they do not have any documentation for the login/password.

We need to gain access to the switch, to examine it's current configuration, and also to find out how to get more port licenses. Only 1/2 the ports appear to be licensed and we need to add an additional clariion array which requires additional ports be configured.

Is there any way to get into the switch, without resetting to factory defaults (since it's currently in-use)?

Ron