I ordered an Alienware 13 on the 22nd last month. Everything check out fine, and I received confirmation within an hour. Everything was fine until January 4th of this month, when i received an e-mail stating that my order was cancelled due to a shortage of parts. I called Dell, after about half an hour on hold, I'm told that the order was cancelled, and that i would have to reorder. I did. Everything check out, except i did not get a confirmation e-mail. The next day, I checked the order number to see the status. I noticed the order was cancelled. I called Dell, they again told me the same thing. Order cancelled due to part shortages. I was told to re-order it again. I did, this time i ordered by phone. The next day same thing. Ordered cancelled due to part shortages. I called dell. Same story. This time i told the dell seller that i can't just reorder the computer again because dell has not refunded the past 3 cancellations, and my bank account was on the negative. I was told that they would notify the bank; that was last week. Now i'm here with $6,000 on the negative on my bank account, and being charged overdraft fees on 3 cancelled orders, and with no confirmation on my last and 4th order.