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April 25th, 2022 07:00
Alienware R13 Turnaround Time
Does anyone know if the Alienware R13 has a faster turnaround time than it did 6 months ago? I ordered mine with the 12th Gen i9-1200KF and RTX3080 on 4/12/22 with an original estimated delivery date of 4/28/22. They have now pushed the delivery date to 5/11/22. Are they likely to keep pushing the date back or has anyone else had a quick turnaround time?
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DELL-Cares
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April 25th, 2022 07:00
Hi,
Thank you for writing to us here about the order. I get your point & understand the need for this order for you.
I'll have this checked & help you with the details.
Request you to share the order number & registered name used on the order for verification reasons via PM.
The estimated ship date on an order is being provided so that you know within what time you can expect the order.
It is not mandated that the order can be built & get shipped within that time frame shared, as there are a lot of factors that can affect the order.
-Anita
DELL-Cares
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April 26th, 2022 00:00
Hi,
I've not heard from you on the reported issue. Do share the order number along with the registered name used via DM.
I'll check & see what best can be done.
-Anita