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ADSADACHBIA

1 Rookie

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1 Message

32

September 25th, 2025 23:27

BIOS Password Reset

I just today got a Dell Latitude 5500 and i want to update the BIOS so i can change the Fn key behavior but in order to do any of these two i need to unlock the BIOS.

This LapTop have been just bought and none information is being provided on the BIOS.

DELL-Cares auto response

Community Manager

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1.5K Posts

September 25th, 2025 23:28

Hello! Thank you for reaching out to us. I am your Dell-Cares contact for order related queries. Unfortunately, our customer service is currently unavailable. We are available Monday through Friday. Please reach out to us on any of these days and we will be glad to assist you. Thanks for being a loyal Dell Technologies customer.

ejn63

10 Elder

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30.2K Posts

September 27th, 2025 11:04

Contact your seller.  If they cannot provide the password for this (used) system, return it for a refund.

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