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2 Posts

1814

March 11th, 2019 12:00

Can not view Advantage Rewards page

Hi,

 

I can't access my advantage rewards page since yesterday, does anyone have the same problem

you can clearly see i am logged in in the right upper corner, but not on the page, it says "Already a member? Log in"

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6 Operator

 • 

3.4K Posts

March 11th, 2019 13:00

Thank you for your message. How long have you been having this issue? 

What happens when you click on the login option on the page, does it go through a loop?

Have you tried a different browser or used the incognito mode on Chrome?

For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Sreejith R) & send a private message with the order/ customer number, registered name & email address. 

 

1 Message

March 13th, 2019 17:00

I have the same issue- trying to sign up for rewards and it is a login loop, dumping me back to the Dell homepage.

6 Operator

 • 

3.4K Posts

March 14th, 2019 08:00

@bPod,

  I will be glad to assist you with this. Please share the link @ email address you are trying to sign up with. Please send me a private message with these details.

 

 

1 Message

September 17th, 2019 06:00

Getting the same thing when I was looking for my rewards. https://mnet-prod-dell.epsilon.com/en_us/unauthorized.html Made some pretty big purchases and cant see my rewards.
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