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December 29th, 2025 17:34
Cannot Cancel Subscriptions
The Dell website will now allow me to cancel my support subscriptions. The website appears to allow me to click the 'cancel' button, but then I get a blank webpage. And my credit card keeps getting billed. It is set to auto-renew soon. And there is no way to contact Dell support. This is scary!
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DELL-Cares
Moderator
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27.5K Posts
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December 29th, 2025 18:04
Hi,
Thank you for contacting Dell.
We apologize for the inconvenience this may have caused to you.
We'll surely check this for you. We have sent you a private message. Kindly, reply to it with the requested information so that we can review and assist you further.
TSeyfi
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2 Posts
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December 31st, 2025 22:13
I have replied to the private messages with the requested information and have not heard back on my request to cancel my subscription and get a refund for last month as I've been trying for over a month to cancel.