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XPS 13 9315, motherboard replacement issues
Dell technician came and replaced the motherboard, but it is not fully functional.
Issues : 1. Hard disk not detected.
2. Power button not working.
3. Look like one of the USB port also not working.
Fixing these issues, Dell arranged DPD collection, but it is still not collected from us and not resolved the issue. Could you please resolve this issue?
Issues : 1. Hard disk not detected.
2. Power button not working.
3. Look like one of the USB port also not working.
Fixing these issues, Dell arranged DPD collection, but it is still not collected from us and not resolved the issue. Could you please resolve this issue?
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ejn63
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April 17th, 2024 12:46
The warranty on the system expired on March 24, 2024, so no warranty remains.
If your last repair was less than 90 days ago, the warranty on the repair should remain; you'll need to call Dell about that.