Unsolved
1 Rookie
•
1 Message
•
2 Points
0
183
December 11th, 2024 21:21
Change delivery date
I’ve order a monitor on the 11th of December with an estimated delivery of the 16th. I’ve just recieved an email that my order is shipped and due to be delivered tomorrow but I will not be able to take it and apparently there’s no way to reschedule? Clicking on the tracking link also doesn’t have this option.
No Events found!


DELL-Cares
Moderator
•
27.8K Posts
•
490 Points
0
December 11th, 2024 21:26
Hi,
I've replied to your message via PM.
rscraig
1 Rookie
•
1 Message
•
2 Points
0
December 21st, 2024 17:50
I regret buying directly from Dell. I cannot communicate with them electronically or over the phone. I need someone to help me with the delivery date. It should be available at the time of order placement. UPS answered the phone. However, they tell me I can only manage the delivery date directly with Dell. How do you do that if Dell has no way to contact them and they have ZERO customer service!