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1 Rookie
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16 Posts
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July 1st, 2015 14:00
Charged for McAfee subscription
The title and pic above say it all. I don't want McAfee. I'm fine you put trial versions on the laptop. I just uninstall them anyway. But forcing me to spend $50 on a one year subscription I don't want and don't have a need for is complete. Forcing me to buy 3rd party software when I buy a computer is ridiculous. It wasn't shown as something I had to buy in my quote. It just showed it was included, and I wouldn't have noticed if I didn't look at the breakdown on my order.
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robert p
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9.4K Posts
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September 15th, 2015 07:00
This is a promotional item from McAfee which is included in the purchase price of the computer that was purchased through the Employee Purchase Program. It can not be removed, if the customer does not want it, a different order will have to be placed.
robert p
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9.4K Posts
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July 2nd, 2015 07:00
Hi crogs571,
Thanks for posting in the Forum.
I apologize that your purchasing experience was less than you expected. I may be able to assist, please contact me privately by clicking on my name in blue, then on the next page, click the icon that says "send a private message" and send me your information, including your order number and customer number, and I'll be glad to see what I can do. Thanks.
Regards,
Robert