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17255
May 22nd, 2014 16:00
Chat representatives were rude
I had two bad experiences with two reps on chat. Monte yesterday 5/21 and then today with Evangeline. There must not be anyone supervising at this time of day. I don't appreciate their attitude and I don't think they were funny. I plan to report them to the corporate office.
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zbestwun2001
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8.8K Posts
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May 22nd, 2014 17:00
jess2g
That's unacceptable...thanks for bring it to our attention. If you have any identifying info like a case number let me know. DON'T post it in the forum. We will look into this, everything is recorded.
Sorry about the rude reps., but as a customer I know what you're talking about.
Z........................
technobuffaloar
29 Posts
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May 23rd, 2014 21:00
I had to deal with the same thing when troubleshooting my Dell XPS 8700 the rep purposely change setting so I can't boot up my computer
T2sss
1 Message
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June 13th, 2017 19:00
LMAO 2017 and still Evangeline Murao has really rude attitude and doesn't corporate at all to to offer me the best price for me. In fact he keep making unfunny old tricks to benefit himself! WOW just WOW