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March 20th, 2025 06:07
Computer accidentally dropped, covered?
I'm a Malaysian user and I accidentally dropped my laptop. The cover of the laptop have some slightly depressions into it. Is this covered in the purchased warranty?
ejn63
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March 20th, 2025 10:52
No, the warranty does not cover accidental damage.
ejn63
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March 21st, 2025 10:58
No. The only time you can purchase accidental damage coverage is at the time of purchase.
You will need to arrange a paid repair estimate either with Dell or the local repair shop of your choice.
leeyikyew0701
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March 21st, 2025 05:20
@ejn63 so can I buy the laptop cover and change it? My laptop is G15 5530
ejn63
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March 24th, 2025 22:30
You will need to find a source of the part in Malaysia -- but the service manual is linked below so you can use it if you find the part.
https://www.dell.com/support/manuals/en-us/g-series-15-5530-laptop/dell-g15-5530-owners-manual/specifications-of-dell-g15-5530?guid=guid-7c9f07ce-626e-44ca-be3a-a1fb036413f9&lang=en-us
aceelectrics78
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April 1st, 2025 23:03
Never ever even think about throwing away your computer without removing the hard drive and RAM cards they have to get removed or they were still your identity. As long as you get another computer the same brand you could put the hard drive in there and everything is saved otherwise put the hard drive in a barbecue pit and burn it good.