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March 5th, 2013 10:00
Credit Application Page not working?
So I want to buy a new laptop but I cant pay it all off right now at this moment. I see that I can use credit with the Dell Preferred Account. So I fill out the entire application and click Submit Application. Afterwards it says "processing it may take up to a minute' but then it just takes me to Verify Your Dell Preffered Account like I was already approved or something. I did not recieve an email or anything and its asking for my dell preffered account number even though i dont have one. So I called Dell and they said I couldn't do it on the phone because You have to be over 21 to do it over the phone and i have to do it online, but it doesnt let me do it online. Is the website broken or am I doing a step wrong someone please help!
DELL-Chris M
Community Manager
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March 6th, 2013 08:00
Manpearbig,
Contact one of our Customer Care/Order Support Liaisons via a Private message. Please only message ONE of them -
DELL-Ravi C http://dell.to/T0XQim
DELL-Roshan L http://dell.to/Wmvhf2
DELL-Kiran K http://dell.to/WqVwOR
DELL-Harish M http://dell.to/Z2oW6o
DELL-Lorna M http://dell.to/PWMBSV
* Once you have clicked on one of the links, click Start conversation or Send Email. They will need the following information to investigate -
Email Address:
Name:
Shipping Address:
Phone Number:
Issues: Dell Preferred Account