Customer Support > Customer Support > Verification team > Customer Support

I was placed my order and my order never being processed, so, I don't have an order number as well.

When I contact customer support online, they told me that I should call my credit card due to they cannot credit from my credit card, but I just tell them I got a notice from my credit card app my order has been charged once I hit the submit button. They told me I should call another customer support by phone, after 30mins waiting I was told by them my order has been under on hold for verification, I need to give a call to verification team to verify my order, and I give them a call for 45mins waiting, verification team said my order didn't on hold and no need for verification and if I have any question about my order I should call customer support to ask them......what?

In this situation is there anyone can tell me which number should I call.....