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March 10th, 2026 12:51
Dell cannot find my order
Hi,
I made an order and received two confirmation e-mails (one for the order and one for the shipment).
I was never able to track my order with either the Dell purchase ID or the order number.
I tried contacting the support line but the robot was unable to understand the phone number or any of the purchase numbers. The last e-mail I received says that the shipment is on its way.
No Events found!


DELL-Cares
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March 10th, 2026 13:59
Hi,
Thank you for contacting Dell.
We apologize for the inconvenience this may have caused to you.
We'll surely check this for you. We have sent you a private message. Kindly, reply to it with the requested information so that we can review and assist you further