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March 25th, 2022 08:00

Dell does not deliver in order

Ordered my AW3423DW at 08:13
My initial delivery date was 23rd of March.
At the 23rd of March i got a mail saying my ordered had been delayed until end of April.

Yet, other people that have ordered hours later have gotten theirs delivered.
Some even had initial delivery dates in April.

That is not ok and will lower my review of Dell/Alienware.

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March 25th, 2022 09:00

Hi,

Thank you for writing to us here about the order. I get how upsetting it can be for anyone to be in a situation like this.

I'll have this checked & help you with the details.

Request you to share the order number & registered name used on the order for verification reasons via PM.

 

-Anita

2 Posts

March 25th, 2022 10:00

Only got a generic copy paste reply, nothing that helped

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