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December 3rd, 2020 13:00

Dell service tag not recognized.

Brand new Aurora r11 3080, the Dell identifier picks up the model correctly, and reads the tag correctly, but Dell database cannot find the sevice tag number.  Cannot register product to my account.

1 Rookie

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36 Posts

December 3rd, 2020 13:00

Rythmicone,

Hi! Thank you for reaching out to us and we're deeply sorry about any issues that you might have encountered with your Aurora R11. 

Your case will be managed through private messages. 

Feel free to get back to us at your earliest convenience. 

Kind regards, 

 

May 14th, 2021 05:00

my dell precision 2 in 1 same situation. will yo have a look?

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