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September 10th, 2024 06:34

DELL SOA Email - Possible Scam?

We have received a suspicious email from

dellterms_arsupport@dell.com which asking for a remit payment. The email also comes with the following items within the email body:

  • Attached Statement of Account (SOA) in Excel file/format
  • URL: https*://mfm[.]dell[.]com/

The email also provides the following instructions:

It seems that the email has been send by someone named Mandal, Amit from the Dell Collections Team office.

Seeking kind advice if this email is actually legit, or should we proceed to block the original email sender (dellterms_arsupport@dell.com) in our email filtering tool.

Thanks in advance.

Moderator

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27.8K Posts

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466 Points

September 10th, 2024 07:05

Hi,

Thank you for contacting Dell.

We'll surely check this for you. We have sent you a private message. Kindly, reply to it with the requested information so that we can review and assist you further.

1 Rookie

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January 30th, 2026 14:20

Hi there -

I'm having the same situation here. Did you figure out if these domains were legit?

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